My account was hacked

luiisfraa
Contributor
Contributor

My account was hacked and there were two unauthorized payments made of $96. I removed my card and changed my password but PayPal won't let me make a case for unauthorized activity over these two payments, which are still on Pending. Also the breach was made at 7:30pm but received an email at around 1:40am, which made me really worried. I need help so, I can get my money back as quick as possible. Someone hacked my paypal account 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@luiisfraa 

 

If they are pending then no one has been paid yet so you can't raise a dispute.

If it completes then you can but if not it should time out 30 days post payment.

 


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Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@luiisfraa 

 

If they are pending then no one has been paid yet so you can't raise a dispute.

If it completes then you can but if not it should time out 30 days post payment.

 


Advice is voluntary.
Kudos / Solution appreciated.
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MrMixup
New Community Member

How is this helpful? PayPal does nothing and you have to wait and see if you get your money back? That is not a solution to me and I want my money now.

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