My account is permanently suspended

HodaNassar
Contributor
Contributor

hey gues,

I have received a message from Paypal that my account has been permanently suspended without prior notice, and I do not know what the problem.

text title message:

You cannot continue to use PayPal
After review, we decided to permanently restrict your account because we have identified the potential risks associated with it.

As a result, we can no longer provide the PayPal services to you.

 

I don't know why the cause has not been identified in order to deal with the problem and solve it.
Please support you to find the reason and understand well with us in order to reach the best solutions. The restriction is removed.

Note : Knowing that my account is commercial and with my personal information.

I am waiting for you.

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1 ACCEPTED SOLUTION

Accepted Solutions
Solved

HodaNassar
Contributor
Contributor
There are no violations inside my account and it is documented with all the required information, why is it so absurd that we may contact us and tell us about the problem and solve it together and everyone is satisfied, not to destroy.

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@HodaNassar 


PayPal does review accounts regularly, and any concerns with security, violations of the User Agreement or Acceptable Use Agreement, compliance obligations, etc., could lead to a permanent restriction. Additional information beyond what would have been provided to you in a notification and/or email would not be available due also to security concerns and due to such information being proprietary.


Advice is voluntary.
Kudos / Solution appreciated.
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Solved

HodaNassar
Contributor
Contributor
There are no violations inside my account and it is documented with all the required information, why is it so absurd that we may contact us and tell us about the problem and solve it together and everyone is satisfied, not to destroy.
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Temp20230525P
Contributor
Contributor
My account is closed they say there is fraudelent activity which I am not aware of can you assist me please
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Dulceandyabaan
New Community Member
Me too please help me
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