My account is over 200 days after permanent limtation

[kaykelly12]

I haven't gotten an email from paypal, My account was permanently limited on the 25th of August 2020. I sent a reminder. expecting to get the email. 180 days later, It didnt come. Please help!!

[kernowlass]

@kaykelly12 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[kaykelly12]

I haven't used Facebook for years. maybe i'll contact them on twitter. But it funny i have to contact them on different platform. and I'm getting this recommendation from PayPal own community website. it's ironic.