Merchant sent wrong & cheap item. Dispute closed due to tracking info.

[meisunny]

I bought NintendoSwitchLite online, with 2d shipping-no receipt/tracking. I never received it. Merchant phone/email-both  invalid. I opened dispute with PayPal. Then, received pkg (from China) of different item-cheap cell phone cover. Pkg label shows the same tracking/order #s. Merchant website no longer exists. Merchant provided PayPal w/tracking, shows pkg sent, so dispute CLOSED. I can't send anymore info because case is closed. I'm left hanging, without $170.

[kernowlass]

@meisunny 

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say you explain item turned up but not as described they may open a second one for you?
If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?