Limitations on account

rebecca272311
Contributor
Contributor

I have had limitations on my account for the last 3 days cant take any money out of my account. I have provided the evidence that paypal were after and after 24 hours i get an email telling me to upload evidence. I have contacted paypal on chat for 3 days and nobody has replied (I totally understand at these times it may be difficult but this is my money). I have emailed customer services today with no response either. Has anybody else had this problem and could provide me with more information how to get this solved as it is starting to frustrate me. Thank you

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3 REPLIES 3

babyhenry
Contributor
Contributor

I'm having the same issue and it is causing huge detriment to my customers as I cannot access funds in order to replenish my stock levels, meaning my ebay account is suffering also.  I too have provided all the relevant information.  I didn't even get an email fromPaypal to say it had been limited !  I logged on to discover that it had !

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rebecca272311
Contributor
Contributor

That is ridiculous they should atleast email you to tell you that! they keep asking me to provide evidence of my address which i have done numerous of times i dont know what other document to provide. Have you been able to get in touch with paypal?I hope it gets resolved quickly for you.

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babyhenry
Contributor
Contributor

I haven't been able to contact them.  I have used the message centre but no one replies.  I have tweeted them, but no reply and I've even tried contacting htem on facebook, but no reply.  And of course, there are no phone lines open!  

It is ridiculous that accounts can be limited at the present time, if they are unable to have the capacity to deal with any queries surrounding said limitations.

 

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