I transferred the money to my teacher, and the money was pending. I sent to them a lot of emails and they reply me they want information about my teacher’s birthday. I already sent to them then they again sent the same email. Please help me to solve this issue.
You need to contact customer services to resolve any account specific issues. Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
