Item not received but tracking says delivered

[Marbury]

Well, according to the tracking information from Fedex , item was delivered but i didnt received it.  This is an expensive item worthing of 500CAD , and  It never happened to me and so just wondering how I can fight this one with my seller and how I can protect myself ? 

Thanks 

[JayDee123]

Apparently, this is a SCAM unique to PayPal since they take ANY tracking number as "proof" of delivery. I would suggest two things: one, use the tracking number to contact the delivery service and get the address "it" WAS DELIVERED to and HOW MUCH THE DELIVERED "item" weighed (compared to item "purchased"). Two, contact <Removed> and go to mail fraud forms to fill out an initial case form. Since this has become SO VERY common, and PayPal has done NOTHING to combat it, I muct think that PayPal is complicit. 

[kernowlass]

@Marbury 

APPEAL

To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
https://www.17track.net/en

When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.

You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.