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Item Not Resolved

SOLVED
gking1937
Contributor

Item Not Resolved

This company set up a fradualent website representing Air Guns of Texas. I ordered a pellet rifle they advertised for $277. They charged my account for $99 for "customized products" and never shipped anything. I checked with Air Guns of Texas and they said that they had a similar problem before with someone misrepresenting them. I tried to contact the company that billed my account but they do not respond. I filed a dispute with Pay Pal but chose the wrong type dispute.  I filed a fradulent advertising dispute and they checked and said the ad was OK.  They closed my dispute and now I cannot get back into the system to let them know that they not only mislead me but also did not deliver anything.  They took my $99 and ran.  Is there any way I can talk to someone from Pay Pal on the phone to explain this? Thanks, <removed>

1 ACCEPTED SOLUTION

Accepted Solutions
gking1937
Contributor

Re: Item Not Resolved

Thanks for your help.  Will pursue a solution tomorrow.   George

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2 REPLIES 2
sharpiemarker
Esteemed Advisor

Re: Item Not Resolved

@gking1937 

 

  1. https://www.paypal.com/smarthelp/contact-us
  2. Click Disputes and account limitations.
  3. Click Disputes.
  4. Click Dispute a payment.
  5. Click Call Us, or Message Us after “This information might help” box or use the live chat or Message Us box that might suddenly appear after a few moments.

Kudos & Solved are greatly appreciated. 🙂
gking1937
Contributor

Re: Item Not Resolved

Thanks for your help.  Will pursue a solution tomorrow.   George

View solution in original post