Is the Pay Pal resolution Center using a bot to send out automatic responses to disputes ?

Antibot
New Community Member

I paid for a service with my Pay Pal  card and when I did not receive what I paid for I filed a dispute.  I answered all the questions asked and submitted the information requested.  After a long period of time I got the same request from Pay Pal resolution center asking for information/documentation that it already had.  I submitted it again. Waited some more and now I get a denial  that is based on insufficient information/documentation.  Does Pay Pal use a bot to send out automatic responses until it denies the dispute ?

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.