Identity confirmation "resolve" button doesn't work, help!

KurizuArtworks
Contributor
Contributor

1.PNG

(image 1) it says I need to confirm my identity, but whenever I click "Resolve" it takes me to (image2)

2.PNG

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@KurizuArtworks 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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