Identity Confirmation
Stan_Mengel
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Feb-06-2020
10:34 PM
Hi There,
I have a notification that reads "to comply with regulatory requirements we need to confirm your identity as account holder". There seems to be no link on the site to do this. I have entered my social security nr and passport details and my cards and emails have been verified for a long time.
Labels:
- Labels:
-
Account Limitations
1 REPLY 1
PayPal_AshleyM
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Feb-11-2020
03:05 PM
Hey @Stan_Mengel,
Typically, there will be a limitation on your PayPal account to resolve this issue. If this is the case, you can click the bell icon at the top right and go to the Resolution Center, where you can add and verify any information we've requested. Hopefully the issue is resolved soon!
- Ashley M
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- CONFIRMED & UNCONFIRMED ACCOUNTS in My Account Archives
- Can't verify identity cash a check in My Money Archives
- Why PayPal 'compelling' me to agree to automatic payments for 'Wish.com'? in Payments Archives
- have not received any deposits but on the website it says "ready to confirm" in My Money Archives
- Paypal Bank account confirm not in My Money Archives