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I want to return an item for a refund

nodarkaura
Contributor

I want to return an item for a refund

I want to return an item for a refund The address to PayPal gave me is in Chinese how am I supposed to do that I need an address written out in English so that I can return these
1 REPLY 1
kernowlass
Esteemed Advisor

Re: I want to return an item for a refund

@nodarkaura 

 

Contact c.s. for an English version.


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.