I ordered something from #Longruian Electronic Commerce Co. and it was a scam
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I ordered two Christmas trees made out of sea glass. What I received were two 5" Christmas trees made out of clear plastic - something I would expect to see at a dollar store. I opened a dispute, but have not received much cooperation from Pay Pal. They contacted the merchant who offered a partial refund of less than half what I paid. I just want to return the items for a refund.
Do not order items from this company. It is a fraud
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I'm in the U.S. and the phone number here is incapable of connecting me to a live body, no matter how many routes I take with it. Thanks to the ineptness of PayPal's Resolution Center online, I'm given only 2 options: ship the POS item back to the scammers in China, or close the case. I've now registered an online complaint with the International Trade Commission and 2 websites for posts about online scammers. I'm still going to lose the money I spent.
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I just talked to my credit card company, since PayPal was of no help, & there's a chance I'll get my money back. Fingers crossed. I filed an online report this morning with the Federal Trade Commission. I've lost track of how many hours I've spent on this but I'll continue to do my best to help stop this reprehensible company from further fraud. I don't give up easily. I once spent a year tracking another scam company across multiple U.S. states to get my money back and I did. I got the District Attorney's office involved and they got my money back for me. The "wins" make me keep going when I have to.
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I usually do substantial company research before ordering online. This time, I didn't but should have; lesson learned. These Chinese **bleep** offered me a $12 refund (of my $32.67 purchase price) if I, at my cost, returned their scammer product. ONLY when they receive it would I get my money back. Like you said, why would I ever do that? Due to the worthlessness of PayPal's online Resolution Center structuring, & being unable to get thru by phone, I've made my grievances known via the customer survey they sent me. Not that it will do any good.
I've filed online grievances with the International Trade Commission & 2 other ripoff notification websites. I'll now contact Trading Standards, thanks to your post. I'm a dog on a bone when I've been ripped off & I WILL NOT let this go.
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