I haven't received my purchase via Guest Account
jerbaxx
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Posted on
Dec-17-2020
01:15 PM
A few weeks ago, I purchased something for a guest account. I haven't received a tracking number, the purchased item(s) nor is the seller communicating with me. I would like to know how to open a claim/dispute about this particular purchase.
Thanks,
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Disputes
5 REPLIES 5
sharpiemarker
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Dec-17-2020
01:19 PM
Have the receipt ID number from the PayPal email receipt and reference it when requesting to open a dispute:
- Go to: https://www.paypal.com/smarthelp/contact-us
- Click Disputes and account limitations
- Click Disputes
- Click Dispute a payment
- Click Message Us (or Call Us) after the "This information might help" box or on the green box that pops up.
Kudos & Solved are greatly appreciated. 🙂
MalMeow
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Dec-17-2020
01:30 PM
http://postalinspectors.uspis.gov/ https://reportfraud.ftc.gov/ https://www.bbb.org/scamtracker https://www.usa.gov/state-attorney-general http://www.ic3.gov/ REPORT THIS FRAUDULENT ACTIVITY IMMEDIATELY!!!
kernowlass
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Dec-20-2020
08:18 AM
Much as you would like the U.S government has no power over a China website.
Report all you want the only way to get your money back is via Paypal or your card issuer.
Advice is voluntary.
Kudos / Solution appreciated.
MalMeow
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Dec-20-2020
02:36 PM
I’m full aware of who I can and can’t get a refund from. It still needs to be reported. The more attention brought to this can’t hurt things a bit. But it could help in some small way of it not happening to the next person.
kernowlass
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Dec-23-2020
12:47 PM
Fair enough if it helps folks from these scammers.
Advice is voluntary.
Kudos / Solution appreciated.
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