I haven't received my purchase via Guest Account

[jerbaxx]

A few weeks ago, I purchased something for a guest account. I haven't received a tracking number, the purchased item(s) nor is the seller communicating with me. I would like to know how to open a claim/dispute about this particular purchase.

Thanks,

[sharpiemarker]

@jerbaxx 

Have the receipt ID number from the PayPal email receipt and reference it when requesting to open a dispute:

1. Go to: https://www.paypal.com/smarthelp/contact-us
2. Click Disputes and account limitations
3. Click Disputes
4. Click Dispute a payment
5. Click Message Us (or Call Us) after the "This information might help" box or on the green box that pops up.

[MalMeow]

http://postalinspectors.uspis.gov/ https://reportfraud.ftc.gov/ https://www.bbb.org/scamtracker https://www.usa.gov/state-attorney-general http://www.ic3.gov/ REPORT THIS FRAUDULENT ACTIVITY IMMEDIATELY!!!

[kernowlass]

@MalMeow 

Much as you would like the U.S government has no power over a China website.

Report all you want the only way to get your money back is via Paypal or your card issuer.

[MalMeow]

I’m full aware of who I can and can’t get a refund from. It still needs to be reported. The more attention brought to this can’t hurt things a bit. But it could help in some small way of it not happening to the next person.

[kernowlass]

@MalMeow 

Fair enough if it helps folks from these scammers.