I cannot locate the CHINESE seller to return items

[fram1952]

I feel your customer service is VERY POOR !!! I have several items I want to return due the poor quality and/or not as described. Your customer rep could not help me locate the items on my account. Please email me with help..

[kernowlass]

@fram1952 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[fram1952]

I did contact customer service.  He couldn't help me as I do not know the seller, nor address, nor the cost of the item.

The info attached to the items is in Chinese.

I have about $175 worth of clothing I want refunds on.

[kernowlass]

@fram1952 

ok thats a shame then.