How do you report fraudulent sites using PayPal ??

[casgti]

Well... let say I purchased, and got **bleep**, you always think it is a secure page when you see PayPal, like ... they will not cheat on me if they accept PayPal ... so well... was not the case!!   I have opened a case, etc.

But the case is ... I take some time and searched on google to found a LOT of other pages selling the same product (fraudulent, because the price, text, images, conditions, etc are the same, just different template of the site), so I called PayPal, and they could not tell me how to report this, Crazy uh?

So far, product is a IMTV Projector, very nice one, they do not mention all pictures are from a XGIMI MOGO projector, but at 1/10th of the price, I purchased thinking it "could be" a white label version... who knows... at the end, it was fraudulent, and I could found the same product, at same price on many websites, take a look :
This is the one I got it from and received a piece of wood:  
  https://shopeeline.com/products/imtv-projector-1080p-handheld-cinema/  

Then I found all this others selling the same fraudulent projector (and lot of other things as well) 
https://rikeoxget.com/products/imtv-pro-1080p-android-tv-portable-projector/ 

https://kkaxi.com/products/imtv-projector-1080p-handheld-cinema-1 

https://tipetapeco.com/products/imtv-pro-1080p-android-tv-portable-projector/ 

https://howwayforsh.site/products/1080p-imtv-pro-portable-projector 
https://lampsoor.com/products/imtv-projector-1080p-cinema 

I put my hands on fire that all of this are fraud ... and it could be a lot more as well, I just found them searching on google.

I can't believe PayPal can't investigate on this and/or there are some report function/link in some place for this.

Thousand of people could be caught by this kind of websites right now, and some of them for sure, could not report, etc. 

They even sent you an email with the order confirmation, etc. everything looks legit ... UNTIL you get the "ACTUAL PRODUCT"....

So... all this sites are doing the same FRAUDULENT activity, and I dont find a way to report to PayPal.
And I think this hurts A LOT the reputation of paypal as being a safe way to detect a good site to make a purchase and use paypal for it.

I guess this people are doing hundred dollars around the globe with this.

So, if you work at PayPal and read this, please investigate and suspend the accounts / give all the people their money, and stop the cheaters with this websites.

IT could be A LOT more, but I found this ones in a 1 minute google search. They offer products at a very attractive price, accepting paypal makes people trust and purchase, then after 20 days... they got a piece of sh*t like I did, for example, instead of the incredible 1080P projector shown, you get a piece of wood with a plastic, nearly $0.10 value. So I think they know they will get chargebacks, but even if 1 on 100 does not chargeback, they still get enough money for what they sent anyway. Please act fast, so no more people get caught with this fraudulent network. 

Please @PayPal STOP this.
Thanks.

[vmahabir]

I also got scammed. Never received the product and my account disappeared from their website. I used the howwayforsh.site page. I hope that Paypal will work on my claim. 

[vmahabir]

Update: The full amount has been reimbursed through Paypal. 🙂 🙂

[Ttaylor800]

@vmahabir  How did you get the refund? They just ran me through the process and denied because I was not going to pay postage to get it back. 

someone suggested enrolling in PayPal return postage payment program, which would be good BUT you have to have enrolled BEFORE you’ve filed a claim. 

the site everyone is being hot with frauds is still active.  And PayPal just keeps collecting fees and running us through hoops. 

Again, I admit my mistake but since PAYPAL advertise their consumer protections.  It should not be like this AND they keep the vendor active.  

[vmahabir]

Hi, 

I submitted a dispute on the payment. Paypal researched it and concluded that I eligible for a refund. I never received it but I think that, because of the fact that the Fuyian group are a bunch of scammers Paypal acted on it. 

I do not know the specifics of it but you can find more info regarding submitting a dispute here: https://www.paypal.com/disputes/

I hope that you will get the proper help you need. Good luck.

[snickers6335]

I too just got scammed by a seller on the purchase of a horse saddle. The seller sent me an envelope with a worthless 1" plastic number in it instead of the saddle.  This showed paypal it had been delivered and when I filed a dispute, the seller offered a full refund if I returned it to a bogus Chinese address (the original business address was in Oklahoma and the mailing addreess was from Chino, California).  How can you actually get in touch with someone at PayPal to let them know what is going on?

[nimda]

Morning. Same here in Germany. I buy this product and became a 1 Euro plastic **bleep**. Now PayPal want that I send the product back to China for 9 or 12 Euro. Scam website....

[kernowlass · Accepted solution]

@nimda 

Chinese Web Sites or on Facebook easy to spot so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

HOWEVER you may still have the option to do a charge back if you funded your paypal payment via a credit card.
Also Paypal may contribute towards return costs IF you have activated the below link (if available in your country).
https://www.paypal.com/us/webapps/mpp/returns

[djpaterson]

I paid $40 and got the same piece of hardboard magnifier crap. Seller came back through Paypal with an offer of $20 refund, which I rejected. Next is full refund - after I've shipped it back to China at my own cost. How is that protection? I've messaged Paypal as the Resolution Centre for my case now doesn't let me do anything other than upload proof of shipping of the returned piece of garbage. I'm now starting to ask Paypal publicly on social media why they are letting scam companies get away with this and penalising customers.

[peteysake08]

Yes we should all do that. These thieves are taking advantage of PayPals system. I thought it was so consumers would trust them, but it's not. The scam is they hold your money ransom to resolve it as a partial refund, or send the item back at your own expense. Also I am sure they are getting a lot of complaints with the same issue. They haven't put 2 and 2 together yet???? Cmon. I wont trust another company online unless they are one of the bigger chains. PayPal is no longer an secure place to purchase

[casgti]

Sorry but the thing here is how to report the sites... And what action takes PayPal against this web sites... Because I continue seeing people replying to this... And maybe even purchased on the same sites I am telling you since one month ago they are FRAUDULENT. So... What PayPal did with this accounts? Does it cancelled all purchases and gave money back to people? Or just did nothing... And people are still reporting in a one by one basis... Come on...