How do I request a Transaction ID from PayPal?

ImCJFTW
New Community Member

I recently bought something WITHOUT signing into my account, and I then realized I have no access to the Transaction ID but instead I recieved an email with a Receipt. The payment of what i bought does not show up under my recent activity... thanks for your help!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ImCJFTW


If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'.

If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@ImCJFTW


If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'.

If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
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