I am having the worst time trying to get any answers from Paypal. I opened a business account for my new local home staging company and they froze that account with over $1700 for 180 days. I provided everything I needed, all documents etc and was told they couldn't do anything about it and would not tell me why it was frozen.
Then I had a new client who wanted to pay me via Paypal, but I couldn't use my business account, since it was frozen, so I had him pay me $300 into my personal Paypal. Now that is frozen! I have tried calling, asking for a supervisor, and emailing. The only response I was given was that they were waiting on information, but wouldn't tell me what they were waiting on, when I could expect payment or anything! I am a new small business owner and I cannot just go without that $2K. I am getting so frustrated as I feel helpless and do not know what to do. I do not not want to take the legal route, but I am really being given no choice since no one at Paypayl seems willing to help me or give me any sort of answers or direction.
