Help with Resolution centre
EmB18
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Posted on
May-25-2021
02:13 AM
I recently return a item after paypal agreed to refund me once item as been returned asked for tracking number which they have item is still in transit as it's going china (dont ask item wasnt from there but PayPal said I must send it there) had 3 messages saying my refund claim has closed in favour of seller for 3 differnet reasons now twice it's been reopened with apologies but now the third time it says bikes been altered and they wont reopen the case, bike is still in transit I'm now without the product or the £1200 i spent on it ( for background brought in december had 12 months warranty broke in February been trying resolve it since then) PayPal say that I'll need to do a charge bk has it's not covered by there payment protection now after fully agreeing with me and assuring me a full refund once bike has been sent bk, what can I do now please I'm lost
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Teito23
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May-26-2021
01:05 AM
Considering the fact you had to reopen that case that many times even after it gets there chances are you still won't win the case or get your refund cause paypal won't help you.
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