Has anyone been the victim of fraud from www.hototin.com?

StevenBK410
Contributor
Contributor

I ordered a 7.1 cu ft refrigerator from this site from a ad link from my Yahoo search. Tracking information was added to PayPal and says delivered "at/in mailbox" by USPS! A refrigerator delivered in the mailbox or left at the mailbox, but the USPS who has a 70 lb. weight limit for packages. FRAUD RED FLAG!!! Reported it to PayPal they denied my claim simply because there is a tracking number that says delivered. I didn't even receive so much as an empty envelope with this tracking number on it. Has anyone else had a similar experience with this company/website? 

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26 REPLIES 26

disgusted2max
Contributor
Contributor

We will soon find out.   I disputed a transaction with them because they never shipped my item I ordered.   As soon as I filed a dispute, they said item has been shipped.    I don't believe that this place is a legit business.   When I tried to call them at the number they provided, it wasn't working.   

 

Did you ever win the case against them?   

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Perry_deF
Contributor
Contributor
I just won a case. They took the money, when disputed they gave paypal a UPS tracking number going to my city, but was not to me. On "arrival" day UPS says it delivered, bit I never saw it. UPS said the package was not for me, and they could not tell me anything else.
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disgusted2max
Contributor
Contributor
That’s good to know you won the case! I filed a claim last night, and after PayPal notified the seller, a tracking number was provided. According to the first 4 numbers on the tracking number, it’s a parcel select through USPS. The item I got is too big to be considered for parcel. What I find funny, the tracking number says it’s being mailed from Georgia...the company is supposedly in New Hampshire, the phone number that I called and says it’s not a working number is based in Cleveland, Ohio! And my PayPal transaction doesn’t have the name of the company on it, but an individual name! I sure hope I can win my case if the correct item isn’t sent.
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Ray1604
New Community Member
Mannn same thing happened to me ,my package was shipped to another address never received my package I disputed it now it’s a reship I doubt it if I will receive my paid package .boooooo
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Doggnutz
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Contributor
You won't get it.
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Carlaaa14
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Contributor
So has anyone been actually able to get PayPal to give a refund back for any Hototin purchases ? I was given a UPS tracking number that Actually belong to someone else, different name and address. I am so frustrated with this PayPal has not been no help, telling me to contact them for a refund. As if I can.
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StevenBK410
Contributor
Contributor

I received a full refund. But I had to call and speak to a live person at PayPal. I believe Hototin.com has PayPal accounts in many different individual people’s names, making it difficult for PayPal to identify and block them. The name on my purchase was “Blake <removed>.” Do not rely on the online case resolution. They initially closed my case in favor of these frauds. But once I called an explained the details, for instance something the size and weight of the item I ordered couldn’t even be shipped via USPS. Agent also research tracking number to find it wasn’t even for my address, only that it was in the same city. I immediately received a full refund. I’m glad people are seeing my original post and exposing this fraud.

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Jdrider
Contributor
Contributor

Yes but I also had screen shot the original photo and receipt (just in case I needed it) I notified PayPal right away thinking it was a scam after the invoice showed Chinese seller and description not in English. I ordered from US looking site. Again I had to wait for the item to ship as seller had provided PayPal with tracking number. This took almost 8 weeks from start to finish. I ordered a photo scanner and got a pair of socks.

This is happening a lot as I am a postal worker and many are coming in saying same thing is happening to them. If you have a tracking number through the post office they may be able to see if there is a visual picture taken in the tracking system that showed actual size of package and contents. 

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Carlaaa14
Contributor
Contributor
No photo but the package was 1 pound, so it probably wasn’t a sewer cable. After going back and forth a million times PayPal gave a refund. I will definitely be researching before I order from an unknown site for now on. Hototin has changed their name to something else but it’s still the same thing.
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