Got Xpress SDN.BHD.
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I have seen many complaints about this company. I ordered a lifelike doll 17" with real hair and lashes that I chose from several pictures of dolls offered. I waited over a month for it to arrive. What I received was a cheap dollar item out of rubber that resembled a dog toy that was about 8" long. I immediately filed a dispute and this Malaysia company offered to give me a few dollars back and I declined it. After almost two months waiting for PayPal to respond, they posted to my dispute page that I had to pay to send the item back in order to receive a refund. I originally paid $42 and change and to send something back to Malaysia would have been expensive. I requested to PayPal to investigate this company over and over and messaged them that I found many people who had been scammed in the same way. There was no way to add any information or give comments on my dispute once PayPal decided that I needed to send the item back and provide tracking. I messaged them through the help section 3 times and received a generic response. Yesterday, I received an email that PayPal declined my dispute. I sent them another message telling them how disappointed I am that they protect a company that scams people and not their clients and that I am closing my account. I will be posting this to every social media outlet I can find. I will be spreading the word to anyone who will listen that PayPal will not take care of their clients but will take care of companies who scam people out of their money.
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Same thing here: The AD ......... Hot Sale & Limited to 100 Realistic Husky Dog Pomsky. Keywords Realistic waited for this item to for over a month. What I got was something I could have gone to the dollar tree and it would have better product. I went back on Facebook to try to find Ad and was gone. I will keep trying to find that ad. But I need to find away to get a refund. Has anyone got a refund back from this company.
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I got scammed as well, the only difference is you received your so called life like dog. Im still waiting for mine, I ordered it in August. I reported it to PayPal they closed my case did not get a refund because the seller showed proof if delivery number.
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