Fyuefin Co.,Ltd

rjwheeler
Contributor
Contributor

Has anyone had issues with the quality of the product received from this place?  I ordered stained glass succulents that are in no way as pictured. THey look like cheap plastic.  I emailed the company and they told me they were sorry, they would work to improve their quality.  I want a refund, but now I can't find the site I ordered from.

Login to Me Too
3 REPLIES 3

PayPal_Ayesha
Moderator
Moderator

Hello @rjwheeler,

 

Welcome to the PayPal community and thank you for your post. 

 

I am sorry to know about what has happened. If you purchased something and would like a refund because you haven't received it, or it's not as described, you can file a dispute in our Resolution Center to start the process of getting your money back. You have 180 days from the transaction date to initiate a dispute. Please check this article to know more information.

 

I hope this helps.

Ayesha


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

rjwheeler
Contributor
Contributor
Thank you and I did that today. I am waiting on their response
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.