Finding Documents to attach

Mick2019
New Community Member
Hello everyone, I need to resolve a dispute. I am the seller. Paypal emailed me saying I need to upload and/ or attach document: (XX Agent provide info from Attack Case XX) I'm not sure how to find this document. Any help is much appreciated, thanks! Mick
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1 REPLY 1

PayPal_Randy
Moderator
Moderator

@Mick2019,

 

I recommend contacting our customer service teams for further assistance if you're still seeing this issue on your end.  You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.

 

- Randy

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