Ebay charges
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Hi @jbum781
Thank you for taking time out in using Community Forum as your means of communication with PayPal as our phone lines are currently closed due to unavoidable circumstance brought about by this pandemic Corona Virus (COVID19). I'm so sorry to hear about this issue however what i can give you 2 option to somewhat know the details of it. First, since it was an Ebay charge try to contact Ebay about this. Secondly, if this charges is reflecting on your PayPal account then you have to contact our customer service. I know that you'll be asking as to how would i get hold of a customer service representative since phone lines are not an available options right now. Well, PayPal find a new ways to assist our customer and this is via Chat. How does it works? Customer must login to their PayPal account and go to Message Center wherein they can find the Chat Support option in which you could interact with our customer service representative as they have the capacity to view your account. Once you were to chat with our customer service representative then ask for the details of this charges/transaction. If this is a unauthorized transaction then please file a dispute while you have them on the chat or might find this link helpful https://www.paypal.com/ph/smarthelp/article/how-do-i-report-unauthorized-paypal-account-activity-faq... . Hope that i was able to assist you on this matter. Stay Safe and God Bless.
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