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Same with me.. and PayPal is not very trustworthy for allowing all these cases without intervening and terminating the seller's relationship with PayPal.
If I post the details they remove it! Just Google 'CEO Paypal' or 'Management Team Paypal' and you should find SOMEONE who ill take you seriously. It won't be <removed> though!
I wish I'd seen this first. I bought a pair of boots from Elegchic. When they finally arrived they were nothing like what was pictured. I have an open dispute but no way to send photos to PayPal.
I may have mentioned it before, but write to this man
I have written to the CEO four times and had no reply but if I post his details on this site is is deleted. So you need to Google Management Team or CEO of Paypal and see if you can get some response. Their office is as follows but obviously they don't like me publishing names. It's just not fair that they keep trading with this company and they have duped and taken advantage of so many of us.
Dan Shulman, PayPal CEO, earned 19.2 MILLION dollars in ONE year, but cannot be bothered with looking into this matter!
PayPal is telling me I must now file a report with law enforcement, and get a specific and adequate response on official letterhead, and submit it to PayPal before Nov. 23 or my claim will be canceled.