Does Paypal have a direct email address?

[djaw10]

Hi Guys,

Is there a direct email address I can use to contact Paypal?  It is nightmare to try and speak to someone direct.  They have denied my refund claim (under buyer protection - which is not buyer protection at all - what a scam!). I need to speak to them to tell them I will not accept their decision, but they  make it as difficult as they can to do so.  Any help would be appreciated.

Many thanks,

D

[kernowlass · Accepted solution]

@djaw10 

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.