Dispute vs Refund request
Jkowaleski666
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Posted on
May-23-2020
06:50 PM
I received a response email to my dispute: We've determined the payment(s) in question were unauthorized and have refunded the full amount. Please note we were unable to undo the unauthorized changes made to your account within our system. Log in to your PayPal account and undo the changes to your account. If you have any issues completing these actions, please contact us. Here are the transaction details: (changed for security) Date: xxx xx, 20xx Transaction amount: $xx.xx USD Date: xxx xx, 20xx Transaction amount: $xx.xx USD The money will be refunded to your PayPal balance. Before I filed this dispute, I first requested a refund. Are they asking me to cancel the refund request so the dispute can fix it? If so, how do I do that? Help me please!!
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