Dispute resolution/refund problem, can't contact anyone.
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I have a fraudulent item from a chinese merchant and now I have no way to continue the case.
Seller advertised item on a website to be shipped from Texas, USA. Item arrived, not the advertised item AT ALL and was NOT shipped from Texas, it came from CHINA.
1 - I opened a case for a fraudulent item, gave all the evidence.
2 - Even after this, I was still asked to ship the fraudulent BACK TO CHINA - the item was supposed to come from Texas - at my expense for a refund. The shipping would be more then the item!
3 - Seller provided an invalid chinese address. I said as much the one window you gave me to say "I shipped it". You closed the resolution saying I refused to ship. I did not, I COULD NOT SHIP TO AND INVALID ADDRESS.
I can't reopen the resolution, I tried using message center but it keeps closing my messages saying "message center is temporarily unavailable, please try other methods", I tried calling and it says to use message center.
I'm a 22 year PayPal member, what the heck?
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