Dispute closed now negative balance
Steph_2020
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Posted on
Nov-26-2020
01:41 PM
Why would have a negative balance after dispute was closed. ( was able to work out with the other person) the amount negative is not even close to the amount in closed dispute.
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Disputes
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sharpiemarker
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Nov-26-2020
01:58 PM
PayPal fees are not refunded these days and you didn't have enough in your PayPal balance to cover the difference which caused the negative balance.
Say that you're refunding a $10 transaction, and the PayPal fee is $0.59 at 2.9% + 30 cents. If you only had $9.41 in your account, you have to make up the $0.59 difference from your available balance otherwise there will be a negative balance of $0.59.
Kudos & Solved are greatly appreciated. 🙂
Steph_2020
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Nov-26-2020
02:35 PM
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