Dispute Time Table

DBrid
Contributor
Contributor

Once I file a dispute, how long before it is acknowledged and I know it is an open case.  I submitted a dispute on May 8, 2020 and I am not sure it is in the system.  It does not show up as an open case.  I would think there would be at least an automatic response via email that the dispute info was received. Maybe I am being too impatient.  Unable to talk to customer service due to Covid19.  Am I being too impatient.

 

Thanks for any input.

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