I opened a dispute with Paypal for items ordered which did not arrive. I had to wait long time for the issue to be resolved and they have found in the companies favour. I have written back stating that I have never received the goods even though the company insists that they have sent them. I have asked to see the dispatch note with my signature on it but I have not had a reply to my request. I have got emails from the company telling me that the item has been lost in the post and offering me 15% refund which I have declined. I want my money back for the goods which I have not received. Paypal have taken the word of the company over me and never asked me to comment on the correspondence that they received from the company. I wrote straight back to Paypal saying that I was not happy but they have just ignored my email. I have no goods and I am out of pocket. Since researching this company there have been lots of comments made by unsatisfied customers who have also had their money taken under false pretences. I have told thi to Paypal and still nothing. What do I do???
