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Dayproud ... Should be names "Dayembarrased" , or maybe "Dailyliars"

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New Community Member

Dayproud ... Should be names "Dayembarrased" , or maybe "Dailyliars"

MONEY BACK GUARANTEE
We want you to be 100% satisfied with the products you buy from us. If for ANY reason you are not satisfied with your purchase, we offer an iron-clad money back guarantee.

We have 24/7/365 ticket and email support. Please contact us at (email removed) if you need assistance.

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Below is their response to my return request. 

 

Hi Bet555,

Thank you for contacting DayProud.

We are sorry that, in this case, you cannot return for a refund. According to our policy (https://dayproud.com/pages/refund-policy), we just refund when products are damaged during delivery or wrong products.

We hope you sympathize for the inconvenience.

Thanks and Regards,
DayProud Customer Support Team

 

CONTRADICTORY ? WHY DO WE LET COMPANIES DO THIS ?

20 REPLIES 20
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Frequent Contributor

Re: Dayproud ... Should be names "Dayembarrased" , or maybe "Dailyliars"

why are you so naive in believing anything anyone said?

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Moderator

Re: Dayproud ... Should be names "Dayembarrased" , or maybe "Dailyliars"

Hi @bet555,

 

I'm sorry to hear that the seller is not cooperative. Please take a look at this article for information about opening a dispute for Significantly Not as Described if the item is defective or otherwise different from the description. PayPal's dispute process supersedes the seller's decision if your purchase meets the requirements of Purchase Protection.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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Contributor

Re: Dayproud ... Should be names "Dayembarrased" , or maybe "Dailyliars"

Day proud victim here too And PayPal isn’t helping me get my money back.
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Contributor

Re: Dayproud ... Should be names "Dayembarrased" , or maybe "Dailyliars"

Me too, Day Proud is a scam. Based in China. Can't cancel an order before it shipped, can't get a refund, can't make them send the item, reported to PayPal and they haven't done anything or followed up with me either. Very bad vendor. Don't order from them.
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Contributor

Re: Dayproud ... Should be names "Dayembarrased" , or maybe "Dailyliars"

Finally received my order 5 weeks after it was supposed to be received. Took alot of emails and complaining to them and to Amazon and PayPal. Here's another reason I believe DayProud is shady... The purchase is not on my list of purchases under my Amazon account, there is no record of it now, and I am unable to write a review on the company website nor on Amazon website about it. So, we as shoppers are not reading honest reviews! If a customer has a horrible experience we can only post it on a page like this and not where most shoppers would look!
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New Community Member

Re: Dayproud ... Should be names "Dayembarrased" , or maybe "Dailyliars"

Ugh victim too and so mad as realized right after I hit send something was off and damn if I wasn’t right. No refund, no response and obviously the shipping label has been created. Fed up with DayProud and PayPal as they protect the company and not the consumer. How about don’t put in the response email the order has to go through customs and other traveling?! Second time this has happened and beyond frustrating!
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New Community Member

Re: Dayproud ... Should be names "Dayembarrased" , or maybe "Dailyliars"

The bras will arrive but yes, no refund, I found out when I emailed them directly. I didn't know either but I did receive the bras after I placed a monthly dispute with Paypal. I received the tracking number and the package sat in Customs in California for a while. The bras are great though but yes, if it does not fit, you will lose your money, unless you can sell it to someone else.  They do not have a size chart, so I suggest taking a larger size.  I would by again if they give me a 50% discount for the 3 months I waited. They should sell through Amazon.

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Member

Re: Dayproud ... Should be names "Dayembarrased" , or maybe "Dailyliars"

I have experienced the exact same problem

I sent money thru Pay Pal

after reading all the unhappy experiences

I tried to cancel before paperwork to send out was complete

got lost.............

then got replys but nothing about what needed!

 

then Month of till delivery

Such a misformed product ,very cheaply made, straps way to long bossome ,small pads only covering nipple, while whole side of bossome hangsout  with NO material to cover

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Member

Re: Dayproud ... Should be names "Dayembarrased" , or maybe "Dailyliars"

Wish I had seen your review before I ordered. Has PayPal come through for you yet? I've filed a claim through PayPal against DayProud; any idea if they (PayPal) have refunded to anybody that ordered from these Chinese based bras?