MONEY BACK GUARANTEE We want you to be 100% satisfied with the products you buy from us. If for ANY reason you are not satisfied with your purchase, we offer an iron-clad money back guarantee.
We have 24/7/365 ticket and email support. Please contact us at (email removed) if you need assistance.
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Below is their response to my return request.
Hi Bet555,
Thank you for contacting DayProud.
We are sorry that, in this case, you cannot return for a refund. According to our policy (https://dayproud.com/pages/refund-policy), we just refund when products are damaged during delivery or wrong products.
We hope you sympathize for the inconvenience.
Thanks and Regards, DayProud Customer Support Team
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Me too, Day Proud is a scam. Based in China. Can't cancel an order before it shipped, can't get a refund, can't make them send the item, reported to PayPal and they haven't done anything or followed up with me either. Very bad vendor. Don't order from them.
Finally received my order 5 weeks after it was supposed to be received. Took alot of emails and complaining to them and to Amazon and PayPal. Here's another reason I believe DayProud is shady... The purchase is not on my list of purchases under my Amazon account, there is no record of it now, and I am unable to write a review on the company website nor on Amazon website about it. So, we as shoppers are not reading honest reviews! If a customer has a horrible experience we can only post it on a page like this and not where most shoppers would look!
Ugh victim too and so mad as realized right after I hit send something was off and damn if I wasn’t right. No refund, no response and obviously the shipping label has been created. Fed up with DayProud and PayPal as they protect the company and not the consumer. How about don’t put in the response email the order has to go through customs and other traveling?! Second time this has happened and beyond frustrating!
The bras will arrive but yes, no refund, I found out when I emailed them directly. I didn't know either but I did receive the bras after I placed a monthly dispute with Paypal. I received the tracking number and the package sat in Customs in California for a while. The bras are great though but yes, if it does not fit, you will lose your money, unless you can sell it to someone else. They do not have a size chart, so I suggest taking a larger size. I would by again if they give me a 50% discount for the 3 months I waited. They should sell through Amazon.
I tried to cancel before paperwork to send out was complete
got lost.............
then got replys but nothing about what needed!
then Month of till delivery
Such a misformed product ,very cheaply made, straps way to long bossome ,small pads only covering nipple, while whole side of bossome hangsout with NO material to cover
Wish I had seen your review before I ordered. Has PayPal come through for you yet? I've filed a claim through PayPal against DayProud; any idea if they (PayPal) have refunded to anybody that ordered from these Chinese based bras?
