Contacting support

DylanNguyen
Contributor
Contributor

My account was recently permanently suspended for no reason at all! I've tried contacting through messages on facebook and email but there has been no helpful information. What would be my best bet for getting into contact with support? Thanks in advance.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@DylanNguyen 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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