Closed in my favor case is re-opened...

tattoo_wizards
Contributor
Contributor

Hi everyone. I had case closed in my favor but after few days it was re-opened and now under review... I contacted PayPal through PayPal messaging. Operator told me that he will check what is wrong but it was a week ago...

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3 REPLIES 3

PayPal_Siobhan2
Moderator
Moderator

Hi tattoo_wizards, 

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member! 

 

It sounds like the other party may have appealed the case decision. In this scenario, the claim will be re-opened, and additional information may be required from you. You can find more information on the appeal process here - https://bit.ly/3uovlQR

 

- Siobhan 

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tattoo_wizards
Contributor
Contributor
Thank you for your reply. Case is now closed again and again in my favor 🙂 ✌️
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PayPal_Siobhan2
Moderator
Moderator

Great news! Thank you for letting me know. 

 

- Siobhan 

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