Closed Case after being escalated

kesteen
Contributor
Contributor

Hey!
So around 2 months ago i ordered a tshirt and i still haven't received anything.The seller won't get in contact with me and i opened a case on paypal. I read that i need to escalate it and i did. But it somehow it didn't go through and now the case is closed 😕 Is there something i can do because i tried escalating it 2 times and it just wouldn't work. 

Thanks in advance.

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2 REPLIES 2

PayPal_Siobhan2
Moderator
Moderator

Hi kesteen,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!  


Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.


- Siobhan 
 

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kesteen
Contributor
Contributor

How do i contact you through phone or chat ?
Thanks in advance

 

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