Closed Case after being escalated
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Hey!
So around 2 months ago i ordered a tshirt and i still haven't received anything.The seller won't get in contact with me and i opened a case on paypal. I read that i need to escalate it and i did. But it somehow it didn't go through and now the case is closed 😕 Is there something i can do because i tried escalating it 2 times and it just wouldn't work.
Thanks in advance.
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Hi kesteen,
Thank you for contacting the PayPal Community Forum and welcome as a new member!
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.
- Siobhan
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