Case Closed: Transaction not covered

ivo_donev
Contributor
Contributor

Hi, I wanted to buy an account for Fortnite but the seller wanted more money after I had already sent him the amount he wanted in the first place. After that, I opened a dispute but put the wrong reason for the claim. After the seller and I had a little argument we got on the same page, but the money was already taken out of his account. a few hours later I got a message to the opened dispute back, it said that the case was closed and that the transaction was not covered, and the money showed up in the seller's account but with a pending message. What should I do and how can the money stop being on Pending?Capture.PNG

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1 REPLY 1

btathy
Contributor
Contributor

Hi,

I am in a similar situation. How did you resolve this issue ?

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