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Cannot withdraw my money since 2014

danushka40077
New Community Member

Cannot withdraw my money since 2014

My account is permanently limited and I have money in my account and PayPal doesn’t let me to withdraw. I have USA PayPal account and I’m not living in the USA now. But PayPal requesting USA phone number to verify my account. Currently I’m living in Srilanka and I have no access to USA phone number now. I just need to withdraw my money. Can some one help ?
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Cannot withdraw my money since 2014

@danushka40077 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. Unfortunately the option to receive and withdraw paypal payments is not available in Sri Lanka.





Advice is voluntary.
Kudos / Solution appreciated.