Hi there, long story short I bought a phone on Ebay .. it ended up being the wrong phone... buyer admitted responsibility and asked me to send it back... it's 12 weeks now and they are claiming they did not get it ... I cannot find the receipt and the picture of the receipt I sent to the seller in messages is just a blank thumbnail now .. what do I do.. ?? Dispute is opened .. I need to escalate by tommorre... seller is not talking to me... so frustrated I could scream..!!!!!!!!! 
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