I've got a unique situation that I'm seeking further advice form the PayPal community because PayPal direct doesn't really seem to care.
I met someone in person in May and ultimately led to me being threatened bodily harm (the individual had a gun). He demanded both verbally and via text message that I send money via PayPal to an address he provided and if I didn't, he would hurt me in addition to publicly releasing potentially damaging information. I've provided copies of these text messages to PayPal as part of my ongoing dispute. In the moment, I sent the money because I genuinely feared for my life/safety - the guy had a gun.
Fast forward now and I've attempted to dispute the charge directly through PayPal (unsuccessfully) and now through PayPal Credit/Synchrony. The second dispute was closed & denied after receiving a response from the "seller/merchant". PayPal did not provide a copy of the response so I can't imagine how the "seller" defends blackmail, fraud and threatened bodily harm as a legitimate basis to deny the dispute.
I know this is a bit of a unique situation but any suggestions would be great appreciated with how to further proceed and possibly resolve this with PayPal. I've considered going to the BBB but I don't know that that would do any good either because of the way the BBB functions. I have already gone to the police and discussed with an attorney but so far there is no good way to attempt to recover the money that was sent through PayPal.
