Been trying to verify my identity for 1.5 years. PayPal says takes 2-3 days. WTF
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
First, PayPal would require me to upload documents confirming my identity. Then they would review it for about 3 days before sending an email saying "we were unable to verify your identity." I tried this process about 10 or 15 times, each time providing all required documents, and each time they were unable to verify me.
So I called them and was told that the reason for the problem was that I needed a new bank account. So I got a new savings account and tried it. I was taken into the same continuous loop as before.
So then I added a checking account, and waited a few weeks to try and get my money again. But again, was taken into the same continuous loop of providing the required documents then being told that they could not verify my identity.
Now, they will not even let me attempt to prove I exist. Just a message saying it will take 2-3 days which has been there for about 1.5 years now. "about" in PayPal's case can mean anything, just f.y.i.
I've been trying to verify my identity for about 1.5 years now. I was about to try again, and see if I could get out of the infamous identity continuous loop, but now you will not even accept my identifications online. I am being asked for proof of my identity, but on the next page it says that you already have the documents and that it may take up to 2-3 days. It has been this way now for about 3 months. What measurement of time are you using? When do your 2-3 days end in human days?
- Labels:
-
Account Limitations

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- New to pay pal. Please help! in My Money Archives
- Can't verify identity cash a check in My Money Archives
- Adding money from bank not doing anything in My Money Archives
- Want to delete my account, but the limitation is on so I can't please help. in Disputes and Limitations Archives
- Payments in My Money Archives