After 180 days paypal not send me email how to withdraw money

Firdous-qamar
Contributor
Contributor
My last transaction was on 11 May 2020 And 180 days has been passed Paypal didn't allow me to withdraw my money nor send me any email how to withdraw my money
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6 REPLIES 6

kernowlass
Esteemed Advisor
Esteemed Advisor

@Firdous-qamar 


If you have been told your Paypal account has been permanently limited then Paypal holds any funds for 180 days as that is the same time frame that buyers have to open paypal disputes.

If no disputes are opened against you in 180 days then 'normally' you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Contact options for Paypal at the moment are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


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Firdous-qamar
Contributor
Contributor

Thanks for your reply

i had a call to paypal on 9th DECEMBER they ask me for my proof of id and address and mail at <removed>
Subject: PP-L-227986409451

same day i have email to paypal my passport scan copy and my company documents for address but still not get the answer from paypal also i have email them as a reminder at 14th december 

actually iam from pakistan and i open a Lmited company for non UK residents with all legal documents and used the company address on paypal for business and home both

paypal did not send me email when they block my account they just put the notification on paypal After a review, we've decided to permanently limit your account due to potential risk. You'll not be able to conduct any further business using PayPal.

now 180 days has been passed even 210 days has been passed and paypal donot allow me to withdraw my money 

plz suggest me what can i do now, thanks

 

 FIRDOUS

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Firdous-qamar 

 

Paypal is not supported in Pakistan and you are not allowed to use it there.

If you don't live in the UK then you can't use a UK paypal account. 


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Firdous-qamar
Contributor
Contributor
How i can withdraw my money from PayPal Even 180 days review has been passed Give me solution
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Firdous-qamar
Contributor
Contributor
If I live in Pakistan but my business registered in UK I have all legal documents of company formation Plz guide me for withdraw
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Joseph012
Contributor
Contributor

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