Addresses doesn't exist

[MK87]

Got a case ended in my favour, how ever the Chinese provided addresses doesn't exist. Paypal wants me to add a prove of the return, but as I know if there is no such addresses it means item going to end up in the bin, and myself without a refund.

[kernowlass · Accepted solution]

@MK87 

Appeal and let them know that information.............

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.