old email shows up on transactions but isnt in my profile

mrkurtgreen
Contributor
Contributor

I have had two recent transactions where a very old email that no longer exists anywhere in my account(that I can see) still shows as my email address.

The email is an old hotmail address that doesnt even exist anymore. Any way to figure out why and where?

 

Also i have an old phone number that shows up on my profile when i click the "Show More" button, but when i hit Update to remove it, its not shown as a phone number that i can remove. 

 

Any input would be appreciated.

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1 REPLY 1

Hulk30dett
New Community Member

Ive seen this in 2yr old posts and still unresolved!

If it helps heres the lead up to mine...

I started with a primary email addresss of <removed>

Then left that company,

Had to add an email before deleting the old so added <removed>

Deleted <removed>

 

Bill comes to <removed> but in the receipt, it shows <removed>

Hope this helps paypal to resolve a glitch in system or expalin to us users how to resolve

Cheers

 

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