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Acct suspended for more than 1 month. No one bother to assist?

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New Community Member

Acct suspended for more than 1 month. No one bother to assist?

Hi, can some one pls call and help us solve this?
 
It had been suspended since Early Jan!!!!! We had sent in ALL documents many timeS!
 
Is this the way Paypal do biz???
2 REPLIES 2
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Contributor

Re: Acct suspended for more than 1 month. No one bother to assist?

@brains2020 

 

I accidentally selected "Me too", please ignore that 😂

 

I'm sorry to hear that you are having issues removing a limitation from your account, I know it can be frustrating. I suggest doing all of the following things:

  • Call paypal and ask the status of the limitation review
  • Go to the resolution center and ensure no additional information was request
  • Check the status of the case, perhaps your appeal was denied.

I hope I was able to assist you, I know these types of things can be frustrating. Please leave a kudo if I was able to assist. 

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Esteemed Advisor

Re: Acct suspended for more than 1 month. No one bother to assist?

@brains2020 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.