Account limitations

Dst9000
New Community Member

So I am trying to send my money from pay pal to my bank and provided 1 of the 2 requirements my ID which was accepted quickly but the photo I submitted of the order receipt they asked for  is taking a a long time I was wondering does it usually take this long not trying to sound impatient  , thanks . 

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1 REPLY 1

LiamCaleb1528
PayPal Employee
PayPal Employee

Hi @Dst9000 

 

I understand that you're already tired of waiting and I don't blame you for that for this, if this is something to do about restrictions on your account that is why you're being required to provide this documents then you don't have to worry for our team are doing their best to finalize everything to help you get your account back and running again. They will notify you after everything is settled. Let me share you this link that can help you know more about this whole process: https://www.paypal.com/ph/smarthelp/article/how-do-i-remove-a-limitation-from-
my-account-faq2189?app...

 

Your patience and understanding will be fully appreciated, Stay safe now and Have a Nice day!

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