Account limitation

AndreasAsp
Contributor
Contributor
My account has limited access since April. There are still funds in my account that I can't use. It says after 180 days I will receive instructions on how to claim my funds, but I can't see how many days left, anyone can help me how I can claim my funds
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1 REPLY 1

PayPal_Brooke
Moderator
Moderator

Hi @AndreasAsp,

 

I am sorry to hear that you are having issues accessing your funds. When the 180 day timeframe has passed, we will send you an email letting you know that your funds are eligible to withdraw the balance to a financial that is associated with your account. Normally, the 180 days is from when you originally received the email from PayPal, that states your account has been limited. If it has been passed the 180 days and you still have not received email, please contact our customer service. You can call, send a private message on Facebook or send a direct message on Twitter.

 

Enjoy the rest of your day. 

 

Thanks, 

Brooke

 

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