Account closed with no proper explanation

Amurigi
Contributor
Contributor

Hi,

I was asked to send a proof of address, which I did, then suddenly, I get an email saying that my account is been closed for security issues. I have used this account for 10 years for my freelancing work. If there were any security issues, I'm sure PayPal would have noted that a long time ago and closed my account. Now, suddenly when I send a proof of address, instead of them checking to see if it is okay, they close my account. This feels unfair and discriminatory. How can you shut a customer's account that they have used for 10 years citing security issues? What security issues that all of sudden after 10 years using this account have cropped up? it does not make any sense at all.  I was simply asked to send a proof of address which I did. That was it. Why have you added an issue that was never there before? This is not just unfair, it feels like discrimination of some kind. 

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