Account Limitations

Cow_cow
New Community Member

Hi.. i have this problem wherein i used to be able to receive and send money on my Paypal3. But now they have issued a limitation and I cant use my account to send money. I need to provide a Passport or drivers license whick i dont have. I have 5000 in my account and I cant even use it or send back to the sender. What options do I have? I have reported and submitted tickets to Customer service but still no fefinite answer. Any suggestion will be appreciated. Thanks!

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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @Cow_cow

Welcome to the PayPal Community! 

I'm sorry to hear your account was limited. I recommend referring to our Help Center for tips on lifting a limitation: How do I remove a limitation from my account? If you have any other questions, don't hesitate to get in touch with Customer Support by clicking 'Contact' at the bottom of any PayPal webpage. Support is also available through Facebook Private Message or Twitter Direct Message.

I hope this helps! 

- Meghan


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